1. Return & Exchange Window

We offer return or exchange within 48 days from the date of purchase.

• If 48 days have passed since your purchase,
  you will not be eligible for:

  • Return

  • Exchange

  • Refund

2. Eligibility for Return / Exchange

To qualify for a return or exchange:

• The item must be unused

• The item must be in the same condition as received

• The item must have original packaging intact

3. Sale Items

• Products purchased during sale or discount may not be eligible for return or exchange

• This will depend on the specific product terms at the time of purchase

4. Defective or Damaged Products

We only replace items if they are:

• Defective, or

• Damaged

Such requests will be accepted after verification.

5. Non-Returnable Items

Certain product categories may be:

• Non-returnable

• Non-refundable

These will be clearly mentioned at the time of purchase.

6. Return / Exchange Process

For approved return or exchange requests:

1. The product must be sent back to us

2. Once received, we will inspect the item

3. You will receive an email notification confirming receipt

7. Approval & Processing

• After successful quality check, your request will be:

  • Approved → Processed as per policy

  • Rejected → You will be informed

8. Important Notes

• Returns without prior approval may not be accepted

• Products must meet all eligibility criteria

• Processing timelines may vary depending on verification