1. Introduction

Welcome to Pure Organic Zone. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.pureorganiczone.com or use our mobile application to make purchases. By accessing or using our services, you agree to the terms of this policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Location Information: We collect your device’s location (with permission) to facilitate accurate product delivery and service availability.
• Profile Image: We collect and store your uploaded profile picture to personalize your account and enhance your experience. This image is only visible to you within your account and is never shared or used for any other purpose.

2.2. Non-Personal Information

We may collect limited technical information automatically to ensure proper app functionality, such as app performance data, error logs, and crash analytics. No personally identifiable browsing or tracking data (such as IP address, browser type, or pages visited) is stored or shared.

2.3. Storage Access

Our app may request access to your device storage to allow secure file handling, such as downloading invoices, receipts, or product images. This access is strictly limited to essential app operations and is never used to view, modify, or share personal files.

3. Use of Information

We use the collected information for various purposes, including:

• Processing Transactions: To process your orders and manage payments.
• Delivery Services: To determine your delivery location and ensure accurate order fulfillment.
• Communication: To send you updates, order notifications, and respond to inquiries.
• Profile Personalization: To display your profile image within your account and provide a customized user experience.
• Improvement: To enhance our website, app, products, and services.
• Legal Compliance: To comply with legal obligations and protect our rights.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service Providers: Third-party vendors who assist in operations, such as payment gateways, delivery partners, and logistics providers.
• Legal Requirements: When required by law or to protect our rights and safety.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect certain functionalities.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, please email us at support@pureorganiczone.in.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at support@pureorganiczone.in.